The project began with the Practice leading extensive consultations with local residents and centre users. Despite being in lockdown, young people, youth workers, reps from homeless charities, occupational therapists and dance schools all fed into the design process. The feedback helped to prioritise work to areas of the building that would provide maximum social value, as well highlighting where alterations could best support the Charity’s business case; such as increasing flexibility in the use of existing spaces, a new shower, a new welcoming reception, new offices and co-working spaces, and improving accessibility and acoustics throughout.

Robust flooring and furniture was installed, with interior design reflecting the tones and textures of the surrounding area. Coloured paint was used strategically throughout the building to celebrate and highlight social interactions; such as in the new reception, the kitchen servery and a new seating area at the heart of the Centre.